This workshop helps retailers understand the balance between, systems and processes to drive the rational and tangible KPI’s they have always focused on, and the human energy and inspiration to drive the emotional engagement and entertainment that has become important to the success of the modern retail business.

• Building relationships and overcoming contemporary service challenges
• Engage and Entertain
• The experience creators
• Rewiring for a customer keeping team

Target Audience

Store managers, all retail staff, store owners and small business managers.

Registration:

To register, please select from the Location and Dates.
Non Westfield Retailers will be identified and contacted by Westfield Centres directly.

Or contact ARA on (03) 1300 368 041 or email us.>