Online Training Topics

Courses cover a wide range of topics in both retail skills and management.

Courses include:

Buying for Retail   only $49
Conflict Management   only $29
Customer Service and Selling   only $29
Leading a Team Effectively   only $49
Performance Management   only $29
Recruiting Effectively   only $29
Reference Checking   only $29
Visual Merchandising   only $49
IT and Computing Applications

How am I assessed?

The mode of assessment depends on the program you undertake. Most courses have a formal multiple choice assessment. Some programs require additional assessments, involving collection of evidence or completion of workplace activities. In such cases, additional fees may apply.

Testimonials

"This workshop gave me a fresh new way of looking at the retail process. I think this information is relevant to my team members and I need to send more staff from more stores. Susie was very knowledgeable and a great teacher."

Danielle Falk - Retail Customer Service

"This workshop was very effective, I'm excited to get back to work and change things. Susie was great- she didn't beat around the bush, she went through every point with great detail and examples. I learned a lot about the importance of visual merchandising and return figures. I never looked back to see if it was effective, I only focused on it looking good."

Jessica Padoran & Marco Gianni -
Visual Merchandising